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Terms and Conditions

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using www.hampshire-down.co.uk (‘the Website’).

The Website is owned and operated by Maes-Glas Hampshire Downs (‘we’/’us’/’our’), The term ‘you’ refers to the user or viewer of our website.

By browsing on or using the Website you are agreeing to comply with and be bound by these terms and conditions which, together with our Privacy & Cookie Policy, governs our relationship with you regarding the use of our Website.

Communications

1.1. You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

2. We will contact you by email or provide you with information by posting notices on our Website.

Liability and indemnity

3.1.   The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these Conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3.2.  We will not be liable if the Website is unavailable at any time.

3.3.  We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.

3.4.   We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the Website.

3.5.   We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or as a result of your downloading, streaming or otherwise accessing any Digital Content supplied on the Website or from any website linked to it.

3.6.   You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.

3.7.   This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.

3.8. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.9. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

3.10. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.11. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged.

3.12. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Privacy

4.1.  We shall be entitled to process your data in accordance with the terms of our Privacy & Cookie Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 (as amended).

4.2.  You can find full details of our Privacy & Cookie Policy on the Website.

External Linking on This Site

5.1.   To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. They do not signify that we endorse the website(s).  You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:

5.1.1.   The privacy practices of such websites

5.1.2.   The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources

5.1.3.   The use which others make of these websites; or

5.1.4.    Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources

Linking to the Website

6.1.    You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.

6.2.   Any agreed link must be:

6.2.1.   To the Website’s homepage

6.2.2.   Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which it is hosted

6.2.3.    Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it

6.2.4.    Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists

6.3.       We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.

6.4.      We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.

General

7.1.     We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.

7.2.    All prices and descriptions supersede all previous publications. All product descriptions are approximate.

7.3.    Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.

7.4.    If we fail at any time during the term of a Contract, to insist upon strict performance of any of your obligation under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.

7.5.    A waiver by us of any of these Conditions or of any other term of a Contract shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Governing law and jurisdiction

8.1.    The Website is controlled and operated in the United Kingdom.

8.2.    The Conditions and any Contract brought into being as a result of usage of this Website will be governed by the laws of England and Wales any you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Privacy & Cookie Policy

Protecting your personal details on our website.

Maes-Glas Hampshire Down, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions.

By accepting our Website Terms and Conditions or by visiting www.hampshire-down.co.uk (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Maes-Glas Hampshire Downs. Maes-Glas Hampshire Downs believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

Collecting Information

We may collect anonymous information about your use of our Website such as pages viewed and geographical location.

We may collect Personal Data about you from a number of sources, including the following:

1.1.  From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

1.2.  From you when you register for our newsletter.

Using Your Personal Information

2.1.   Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

2.1.1.  To help us to identify you when you contact us.

2.1.2.  To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third party agencies (including credit reference agencies).

2.1.3.   To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.

2.1.4.   To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.

2.1.5.   To help to prevent and detect fraud or loss.

2.1.6.   To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.

2.1.7.   We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.

2.1.8.   We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.

2.2.     We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

2.3.     We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

2.3.1.  If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.

2.3.2.   If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

2.3.3.   We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.

2.4.   Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

The internet

3.1.    If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.

3.2.    Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

Cookies

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘cookies’.  Cookies cannot be used to identify you personally and are used to improve services for you, for example through:

–  Letting you navigate between pages efficiently

–  Enabling a service to recognise your computer so you don’t have to give the same information during one task

–  Recognising that you have already given a username and password so you don’t need to enter it for every web page requested

–  Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.

Visit www.google.co.uk/goodtoknow/data-on-the-web/cookies for a video about cookies.

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer

The cookie used on this website is to enable the user to select in “Your Favourite Producers” section and for this information to be saved for future visits to the Website.  By using this Website, you agree that we can place this type of cookie on your device.

Links

5.1.  The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

5.2.  These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or ‘serve’) the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about internet advertising companies (also called ‘ad networks’ or ‘network advertisers’), including information about how to opt-out of their information collection.

5.3.  We exclude all liability for loss that you may incur when using these third party websites.

Further Information

6.1.  If you would like any more information or you have any comments about our Privacy Policy, please email us at maesglas.farm1@btinternet.com

6.2.   We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

6.3.   You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at maesglas.farm1@btinternet.com This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.

6.4.   If you would like access to the Personal Data that we hold about you, you can do this by emailing us at maesglas.farm1@btinternet.com or writing to us at the address noted above.

6.5.   We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at maesglas.farm1@btinternet.com or write to us at the address above to update your Personal Data.